Paige frame quick start guides and FAQs
Your Paige frame has been designed to hide all complexity related to setup and ongoing management from the frame users. To achieve this, frame administrators bear the burden of setting-up, and managing, Paige frames on behalf of their respective frame users.
Setting up a Paige frame can usually be completed in under 5 minutes, and management is a fairly straight-forward process, but should you experience challenges, we offer the user manual, quickstart guides and FAQs below to help get you on your way.
PAIGE FRAME ADMINISTRATORS QUICK START GUIDE
Setting Up and Connecting to WiFi
Your Paige frame is dependant on two things in order to function properly – a power source, and a Wifi network connection. In this section will help you set up both.
1
UNBOX YOUR PAIGE FRAME
Your Paige frame comes boxed with everything you need to set up the frame including the Paige frame and the power supply Set the frame up in a place that is easily accessible for the user, and where they spend most of their time.
We suggest on an endtable near the chair they sit in while watching television, or participating in other common activities. Make sure to situate the frame in a place where the power supply cord will not be s tripping hazzard for the user. Plug the power supply into the frame and the other end into the wall outlet.
2
TURN ON THE FRAME
The Paige frame has a power button located on the back right of the device when looking at the front. Press the button and release. You will hear a chime and the device will begin the startup proceedure.
3
ENTER YOUR WIFI INFO
The first time you set up the frame in a new location, it will prompt you to put connect to a WiFi network. In order to do this you will require both:
Network ID: ____________________________________
Network Password: _____________________________
Once you have entered the network name and password correctly, the frame will remember it, and as long as neither of those items are changed, will be able to connect to the WiFi on startup, even in the case of a power outage. You weill know that your frame is successfully connected to the internet when it displays the clock.
A Paige frame connected to the internet with no contacts added yet will display only the clock.
Setting Yourself as the Paige Frame Administrator
Every Paige frame has to have one administrator. This person can control various settings for the frame and can invite contacts that will be able to participate in calls with the frame.
To simplify the experience for frame users, all of these functions and controls have been centralized off of the frame in the Paige Connect mobile app.
1
INSTALL PAIGE CONNECT
Paige Connect is a mobile app that is available for both Android and iPhone mobile phones. Scan the QR code below, or search for the Paige Connect app in wither the Google Play Store or the App Store on iPhone.
2
APPROVE PERMISSIONS
When you start your Paige Connect app you will be prompted to agree to the following permissions:
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Location services
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Camera and microphone usage
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Notifications
All of these permissions are required to use the Paige platform. Agree to them before proceeding.
3
CREATE YOUR ACCOUNT
Paige frames operate in a secure enviroment, so all administrators and contacts MUST create a Paige account within Paige Connect before connecting to a frame. The app will guide you through the process.
Once you have created your account, your login details will be stored on your phone so you will not be required to log in everytime you open the app.
4
DISPLAY THE QR CODE SETUP SCREEN
In order to ensure that frame users do not accidently stumble into any higher frame functions, like the setup procedure, the setup has been hidden behind a secret invisible button. The button is on the bottom right side of the frame screen. ***** press/hold *****
A popup message will appear that will include a QR code.
5
SCAN THE QR CODE IN THE PAIGE CONNECT APP
In Paige Connect, press the “Set Up New Frame” button at the bottom of the left hand menu. You will be presented with a camera view. Point that at the QR code on the frame. Once that is complete, you will be set up as the administrator for that frame.
Configuring Paige Frame Settings from Paige Connect
Every Paige frame has to have one administrator. This person can control various settings for the frame and can invite contacts that will be able to participate in calls with the frame.
To simplify the experience for frame users, all of these functions and controls have been centralized off of the frame in the Paige Connect mobile app.
1
ACCESS THE FRAME SETTINGS MENU IN PAIGE CONNECT
Frame configuration settings can be accessed byu clicking on the “wheel” icon on the upper right corner of the Paige Connect main screen.
On the screen that is presented you will see the various settings that can be manged by you, the frame administrator.
Those settings include:
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Setting the name / photo of the frame user
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Volume settings for the frame
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Dimmer settings (the time of day that the display dims)
The Frame Settings Menu button
2
ADD THE FRAME USER NAME & PHOTO
Click on the circle at the top of the Settings page to add a photo of the frame user. The frame user photo is shown on all connected devices to help recognize contacts. I.e. the call screen will include not only the name of the frame user, but their photo.
3
ADJUST THE FRAME VOLUME
If your frame user would like the volume increased, you can adjust the slider in the settings menu for them.
4
CONTROL THE FRAME DIMMER SCHEDULE
Because the frame emits light it is advised to set the dimmer settings for the frame, especially in cases where the frame is being used in a bedroom.
During the period that the frame is set to dim it is still slightly visible, and will come back to full brightness if the user taps the screen. The frame will stay at full brightness till the end of a call, or for 15 mintues if no call is instigated.
Adding and Controlling Settings for your Frame Contacts
As the Paige frame administrator you can control who can contact the frame user, and how. Add, modify or delete contacts, and change their settings from the Paige Connect app.
1
SWITCH FROM THE FRAME VIEW TO THE CONTACTS VIEW BY CLICKING THE CONTACTS SWITCH
When you switch to the Contacts View you will see a list of all of the contacts for the frame you are managing. From this screen you add new contacts using the + button; see which contacts have accepted invitations; see which contacts are visible on the frame; and modify previously set frame contact settings by clicking on the contact.
Contacts View button
2
CLICK THE + BUTTON TO ADD CONTACTS
When you click the button you will be taken to a screen that will give you the option of entering the new contact’s name and phone number, or selecting them from your contact list on your phone. Contacts will receive a text message from you inviting them to join the frame. It will include a link that will install the Paige Connect app, and add them as a contact.
Add Contact button
3
CONFIGURE CONTACT SETTINGS
You will also be able to set the inital settings for that contact. These settings may be changed later.
Display on screen – This means that the contact will be displayed as a button on the frame. You may want to add contacts that do not appear on the frame.
Can call frame – This setting is usefull in cases where the contact may be a button on the screen, but will not be required to call the frame.
Auto answer calls to frame – When this setting is on for a contact, their calls will be auto-answered by the frame.