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Paige Connect App Support
Check our FAQs below for instant answers to common questions. Still need help? Complete the form below and we'll be in touch within 24 hours.
Frequently Asked Questions
General
Notification Settings
Thanks for your order! Paige devices are shipped weekly unless otherwise notified.
Once your order ships you will receive an email confirmation and tracking number.
Currently, orders are being fulfilled for the United States and Canada.
Setup is as easy as 1, 2, 3.
1. Plug in the frame
Your frame will turn on automatically once plugged in.
2. Connect to Wi-Fi
Follow the on-screen prompts to connect to your internet network.
3. Install the Paige Connect App
Scan the on screen QR code to install the Paige Connect companion app and the rest of the setup will take place on your smartphone.
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Please note: During the initial Wi-Fi connection, your Paige device may display one or both of the following Android system notices. This is a one-time setup process. If you see these notices, please select CONNECT and ALLOW as described below.
https://static.wixstatic.com/media/149a54_c6a44e05fa8c4b3bba41eb35b0aea658~mv2.png
Notice 1. Please select CONNECT
https://static.wixstatic.com/media/149a54_fbc18ce975df4f3cb9a0a1ef68830e16~mv2.png
Notice 2. Please select ALLOW
Yes, Paige requires an internet connection, wired or Wi-Fi.
Invite contacts to your family member's Paige frame using the Paige Connect companion app.
No, there is no limit to the number of contacts you can add to a Paige frame. However, for the best user experience, we limit the number of displayed contacts to six. You can manage this feature and all other settings using the Paige Connect companion app.
To contact you, a your loved one simply taps on your photo displayed on their Paige frame. Paige will let you know that they would like you to contact them by sending a notification directly to your smartphone.
When you receive an inbound notification, select "Join call".
Yes, you can make calls to Paige frames where you've been added as a contact using the Paige Connect companion app.
Yes. Each Paige frame has two powerful speakers. Depending on the model, volume controls are available on the device or using the Paige Connect companion app.
The Paige Connect app is available for iOS and Android.
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